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Student Guide: COVID-19 Library Resources and Services

Can I Access Library Resources from Off-Campus?

YES!  Library resources are available to PC students, faculty, and staff from both on and off-campus locations.  To access resources from off campus:

  1. Start on the Thomason Library website, using ThomCat or OneSearch to search for resources. If you do not go through our website, you may not be able to access our resources.
  2. Select a database, ejournal, or ebook.
  3. Log in with your Moodle/printing username and password
  4. Keep your browser open to connect to other electronic resources without logging in again.
  5. If you have problems, please see the troubleshooting tips below, email Abby Fuller at, or call (864) 833-7026.

Troubleshooting Tips

  • Try accessing the database from a different link on the website.  You must, however, access the database through the Library website.
  • Shut down your browser (i.e. Google Chrome, Firefox, Safari, Microsoft Edge, etc.) and try again using a different browser.
  • Sometimes files in your cache will prevent you from loading new pages.  Try clearing the cache on your computer.
    • Google Chrome:  History > Select Clear Browsing Data > In Obliterate the Following Items From, Select Beginning of Time > Check Everything Listed > Click the Clear Browsing Data button
    • Firefox: Tools > Select Options > Select Privacy tab > In History, Select Clear All Current History > Select Everything for the Time Range to Clear > Under Details, select all items on the list > Click the Clear Now button > Click OK
    • Safari: Edit > Select Empty Cache > Click on Empty > History > Select Clear History
  • Try again later - the subscription service may have a temporary problem
  • Make sure you are logging in with your Brightspace/Printing Username and Password
  • If there is a problem with your username and password, contact Abby Fuller at, or call (864) 833-7026.
  • Some of our databases require pop-up windows to function properly.  If you have a problem after connecting, try enabling pop-up windows on your computer.